Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Medika Web ("we") collects, uses, and protects your data when you visit our site or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- When you submit the contact form, we collect your name, email, practice type, and message.
- Our host logs limited technical data (IP, browser, pages, timestamps) to deliver and secure the site.
We don’t use tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests for site operation, security, and responses.
- Legal obligation to retain/disclose data.
4. Who we share data with
We use trusted providers acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivers contact-form emails.
- Google LLC — web font delivery.
- Cal.com — appointment scheduling.
We don’t sell or share data for behavioral advertising.
5. International transfers
We’re EU-based but serve US clients; data may be processed in the EU/US under safeguards like SCCs.
6. Data retention
Contact-form data is kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: access, rectify, erase, restrict, object, or port data. You may complain to your supervisory authority.
8. Your rights (California — CCPA/CPRA)
California residents: know, delete, correct data, or opt out of sale/sharing. We don’t sell/share data and won’t discriminate for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com